Services

Consultancy

A dedicated consultant to help you achieve higher levels of performance.

Cygnus BI’s consultants are highly experienced with the expertise and technical skills required in order to offer your organisation a knowledgeable approach to the business intelligence software platforms available and data analyses.

By working directly with our consultants, integration of projects can be managed efficiently, to agreed timescales, and fully developed around individual company objectives.

We recognise the importance of ensuring any new software systems being integrated have minimal impact on the organisation and day to day running of a business. Be rest assured, our experienced consultants will work with you to ensure everything runs smoothly, during the transitional period, and offer tried and tested solutions to minimise any disruption.

Our consultancy and ongoing support will give you peace of mind and confidence in the delivery of all our work, assisting you every step of the way with the analyses of your data processes and procedures.

Support

With a strong technical team and state of the art issue management systems, our team will empower you to work with us to track, diagnose and resolve your issues rapidly all in accordance with a service level agreement tailored to your specific needs

Hosting

All of Cygnus BI’s business intelligence solutions require a dedicated server. If you decide to purchase the software, but do not have or wish to invest in the infrastructure to facilitate a new server then Cygnus BI can lease you a robust and secure server. All of our platforms, apart from PowerBI, are available as an on premise or hosted solution.

Software as a Service

Software as a Service is the ultimate in easy to manage and deploy, removing all up front infrastructure and license costs. For a monthly subscription the software is made available through a cloud based server, with all on-going support and management of our software and its server taken away from your IT team. All our platforms are available in this format.
Benefits Include:

  • Complete control
  • No investment of capital needed into purchasing the hardware
  • No responsibility to maintain the hardware
  • Upgrades processed automatically
  • IT support on hand
  • All data is secure
  • Stored in the cloud

 

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